Frequently Asked Questions (FAQ)

Below you can find the most common questions about Biocuisine Premium Collagen products and webshop purchases.

General questions about collagen

What is collagen and why is it important?

Collagen is one of the main proteins of connective tissues. It plays a role in the structure of skin, joints, cartilage, tendons and other tissues. As the body’s own collagen production may decrease with age, many people choose conscious, targeted supplementation.

How should I consume Biocuisine collagen drink powder?

Prepare the product according to the instructions on the packaging and label. Usually one serving is a defined amount of powder mixed with water or another liquid. Always follow the exact dosage stated on the specific product label.

Does the product contain sugar?

Biocuisine Premium Collagen products are made with no added sugar. The exact composition is available on each product label and product page.

Product family – which one is for whom?

Which product is recommended for women?

Collagen for Women is a complex collagen drink powder created for women, with magnesium, biotin and selenium. Collagen 40+ for Women is recommended for women over 40, with hyaluronic acid and vitex extract.

Which product is recommended for men?

The Collagen for Men line is formulated for men’s needs and is available in several flavours, such as sour cherry and plum. It supports the musculoskeletal system, joints and everyday performance, especially with an active lifestyle or demanding work.

Can it be consumed during pregnancy or breastfeeding?

Collagen Pregnancy was developed for expectant and breastfeeding mothers, with magnesium and vitamin C. During pregnancy, breastfeeding or any health condition, always consult your doctor before using a supplement.

Which product is relevant for older age groups?

Collagen 40+ for Women and Collagen for Flexibility may be particularly relevant for those interested in joint, mobility and connective tissue support. The best choice depends on individual condition, age and lifestyle.

Which product supports joints and mobility?

Collagen for Flexibility is a complex orange-flavoured collagen drink powder with ingredients connected to joint support.

Purchase, delivery and payment

How can I order in the webshop?

Select the product, add it to the cart, then enter your delivery and billing details at checkout. We send order confirmation by e-mail.

What payment methods are available?

You can choose from the payment options displayed at checkout. The exact list is shown when placing the order.

How long does delivery take?

Delivery time depends on stock status and the selected delivery method. Details are available on the Shipping Terms page.

Can I withdraw from my purchase?

For consumer purchases, the statutory right of withdrawal applies. Details are available in the Terms and Conditions. Returns of opened or used food supplements may be limited for hygiene reasons.

Marketing, newsletter and data processing

How can I subscribe to the newsletter?

You may give marketing consent through the subscription form on the website or during purchase. We use Mailchimp for newsletter sending.

How can I unsubscribe?

You can unsubscribe using the link in every marketing e-mail or by writing to info@finnaresearch.hu.

What data do you process about me?

Different data may be processed during contact, purchase, newsletter subscription and website measurements. Detailed information is available in the Privacy Policy.

Do you use cookies and advertising tracking?

Yes. The website may use cookies, Google Analytics / gtag, Google Ads, Facebook advertising and remarketing tools. Consent for non-essential cookies can be given through the Usercentrics consent interface.

Other

Where can I find company details?

Finna Research & Medical Kft. details are available on every legal page and in the footer. Registered office: 4405 Nyíregyháza, Lombkorona utca 52., Hungary; tax number: 25730113-2-15.

How can I contact you?

Write to info@finnaresearch.hu or use the Contact form on the website.